Cancellation Policy

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Camp Cosmos requires two weeks (14 days) notice for any cancellations. This allows us to give as many children as possible the opportunity to attend Camp Cosmos and prevents funding shortfalls. If you need to cancel one or more weeks, please call or email us as soon as possible.

 

For cancellations with less than 2 weeks notice or no shows, the full fees for the week(s) missed will be deducted from the deposit.

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In the event of a family emergency, please contact us to discuss the situation.

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Late Policy

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When parents arrive late to pick up their children, it creates significant challenges for our staff. This year we are implementing a new late policy to combat this. Parents who arrive after 3:30 PM (or 4:30 PM for parents of campers registered for after hours care) will receive one warning by email. Subsequent late arrivals will result in the following charges:

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• First 10 minutes: $10

• Every additional minute: $0.50

 

Late fees must be paid before the start of the following week of camp.

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Community Standards Policy

 

It is essential to the Camp Cosmos community that all campers, parents, and staff uphold certain standards of behaviour. While we strive to resolve all issues according to the best interests of everyone involved, our greatest priority is to maintain an environment in which everyone can feel safe and free from harassment, discrimination, and bullying. For this reason, the directors of Camp Cosmos reserve the right to temporarily or permanently remove a camper in order to maintain the safety, well-being and functioning of all campers and staff. Reasons a child may be asked to leave camp include the following:

 

• The camper or their parent demonstrates behaviour which causes harm to themselves or others, or has the intention/potential to do so.

• The camper or their parent engages in bullying, harassment, racist, sexist, ableist or otherwise discriminatory behavior which violates Camp Cosmos’ Anti-Oppression Policy (see below)

• The camper’s parent or guardian consistently arrives late or does not notify camp staff of cancellations

 

Whenever possible, the camp administration will meet with parents to discuss issues as they arise and to come up with alternative solutions. However, when necessary, Camp Cosmos reserves the right to remove a camper without advance notice or discussion with parents/guardians if the directors deem this to be necessary.

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Anti-Oppression Mandate

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At Camp Cosmos, we are committed to creating a more inclusive and safe space for our diverse group of campers. Please be aware that expressions or actions that disparage an individual’s or group’s ethnicity, gender, religion, sexual orientation, age, or ability are not permitted at camp. Campers whose behaviour does not align with this mandate may be temporarily or permanently removed from camp, as per our community standards policy (see above).